Signify Privacy Policy

Last updated: 25 August 2026

Signify ("Signify", "we", "our", or "us") is committed to protecting the privacy, security, and integrity of personal information. This Privacy Policy explains how we collect, use, disclose, process, transfer, store, and protect personal data when you access or use Signify's products, services, websites, digital business cards, QR codes, NFC cards, Team workspaces, CRM integrations, analytics tools, customer support services, and related platform features. Signify currently provides Team management functionality, centralized contact management, analytics, CRM synchronization, branded templates, onboarding tools, and support ticketing capabilities.

This Privacy Policy applies globally and is intended to comply with applicable privacy and data protection laws including GDPR, UK GDPR, CCPA/CPRA, and other applicable regional privacy regulations.

1. Introduction and Scope

This Privacy Policy applies to:

• Individual Signify users.
• Team and Enterprise customers.
• Visitors viewing digital business cards.
• Individuals whose information is shared through Signify.
• Organizations using Signify Teams.
• Users interacting with our website and services.
• Individuals who communicate with Signify through support channels.

By accessing or using Signify, you acknowledge that your information may be collected, processed, and shared as described in this Privacy Policy.

2. Core Privacy Principles

3. Information We Collect

A. Account Information

When you create a Signify account, we may collect:

• Name
• Email address
• Phone number
• Profile photograph
• Password (stored only in encrypted and hashed form)
• Company name
• Department
• Job title
• Office location

B. Professional Profile Information

Information voluntarily added to your digital business card, including:

• Professional biography
• Company details
• Website URLs
• Portfolio links
• Social media profiles
• Contact information
• Images and branding assets

C. Team and Organization Information

For Signify Teams and Enterprise customers, we may collect:

• Organization name
• Team information
• Company branding assets
• Logos and templates
• User role assignments
• Team membership information
• Administrative settings
• Seat allocation information
• Onboarding and offboarding activity

Signify supports role-based access controls including Owner, Admin, Manager, and Member roles. Authorized administrators may manage organizational settings, users, branding assets, contacts, cards, and related workspace data.

D. Contact and Lead Information

When users collect professional contacts through Signify, we may store:

• Contact names
• Email addresses
• Phone numbers
• Organization information
• Notes
• Tags
• Follow-up information
• Lead capture submissions

For Team workspaces, contacts may be shared within the organization based on administrator permissions and workspace settings.

E. Analytics and Usage Information

We automatically collect certain technical and usage information including:

• Device type
• Browser type
• Operating system
• IP address
• Session activity
• Link clicks
• Profile views
• Card shares
• Contact saves
• Lead captures
• QR code scans
• NFC interactions
• Feature usage information

F. Customer Support Information

When you submit a support request, we may collect:

• Contact information
• Support communications
• Attachments and screenshots
• Diagnostic information
• Ticket history

G. Payment Information

Subscription payments are processed by trusted third-party payment providers.

Signify does not store complete payment card numbers on its own systems.

H. Cookies and Similar Technologies

We use cookies, pixels, local storage technologies, analytics platforms, and related technologies to operate and improve our services.

4. How We Use Information

We use collected information to:

Service Delivery

• Create and host digital business cards.
• Generate QR codes.
• Operate NFC card functionality.
• Provide profile hosting and sharing services.

Team Management

• Create and manage Team workspaces.
• Assign organizational roles.
• Facilitate employee onboarding.
• Manage organizational branding.
• Support workforce administration features.

Contact Management

• Store contacts and leads.
• Enable contact sharing.
• Manage business relationships.
• Support follow-up activities.

Analytics and Reporting

• Measure engagement.
• Track profile activity.
• Generate organizational reports.
• Assess networking effectiveness.
• Improve product functionality.

CRM Synchronization

• Sync contacts with connected CRM systems.
• Facilitate data exports.
• Support automated workflows.

Communication

• Send service information.
• Provide support responses.
• Deliver security alerts.
• Notify users about updates.

Security and Fraud Prevention

• Detect suspicious activity.
• Prevent unauthorized access.
• Investigate misuse.
• Protect users and the platform.

Legal Compliance

• Comply with applicable laws.
• Respond to lawful requests.
• Protect contractual and legal rights.

5. Legal Basis for Processing

Where applicable under law, Signify processes personal information under one or more of the following legal bases:

6. Team Accounts and Organization Administration

Organizations using Signify Teams or Enterprise services may administer and manage user accounts within their workspace.

If your account is created, purchased, or managed by an employer, business, or organization:

• The organization may control your account.
• Administrators may assign or remove access permissions.
• Administrators may modify user accounts.
• Administrators may access team-related records.
• Administrators may view organizational analytics.
• Administrators may manage contacts, templates, and branding assets.
• Administrators may export or delete organizational data where permitted.

Role-Based Access Controls

Signify Teams uses role-based permissions that may include:

• Owner
• Admin
• Manager
• Member

Depending on assigned permissions, authorized users may access team information necessary for workspace administration and business operations.

Organizations are responsible for ensuring lawful use of the platform and compliance with applicable privacy laws.

7. Shared Contacts and Lead Management

Signify enables Team organizations to maintain a centralized company contact repository. Authorized users may access shared contacts according to assigned permissions.

Shared Team Contacts

Contacts and leads collected by team members may:

• Be stored centrally within the workspace.
• Be visible to authorized team members.
• Be tagged and categorized.
• Be assigned for follow-up.
• Be exported by authorized administrators.
• Be synchronized with connected CRM systems.

Organizations are responsible for ensuring lawful collection, storage, and processing of business contact information.

8. Analytics and Team Reporting

Signify provides both individual and organizational analytics capabilities. Analytics may include:

• Profile views
• Card shares
• Contact saves
• Lead captures
• QR code scans
• NFC interactions
• Engagement metrics
• Team activity information

For Team and Enterprise customers, designated administrators and managers may have access to organizational analytics and reporting dashboards.

9. CRM and Third-Party Integrations

Users and organizations may connect Signify with third-party applications and CRM platforms.

When such integrations are enabled:

• Contact information may be synchronized.
• Leads may be transferred to connected systems.
• Data exports may occur automatically.
• Organizations may control synchronization settings.

Once information is transferred to a third-party provider, its use and protection are governed by that provider's policies and practices.

10. Information Sharing and Disclosure

We may share information in the following circumstances:

Service Providers

With trusted vendors providing:

• Cloud hosting
• Analytics
• Customer support
• Security services
• Payment processing
• Communications infrastructure

Team and Enterprise Administrators

Authorized organizational administrators may access workspace-related information as necessary for business operations.

User-Initiated Sharing

When users intentionally share information through:

• Digital business cards
• QR codes
• NFC cards
• Email signatures
• Public profile links

Business Transactions

In connection with:

• Mergers
• Acquisitions
• Investments
• Corporate restructuring
• Asset transfers

Legal Requirements

Where disclosure is required by law, regulation, legal process, government authority, or law enforcement request.

With Consent

Where the user explicitly authorizes such sharing.

Signify does not sell personal data.

11. International Data Transfers

Signify may process information in multiple jurisdictions.

Where personal information is transferred internationally, appropriate safeguards may be implemented, including:

• Standard contractual safeguards.
• Access controls.
• Security assessments.
• Technical organizational measures.

These safeguards are intended to provide a consistent level of protection regardless of processing location.

12. Data Retention

We retain personal information only as long as necessary to:

• Provide services.
• Maintain accounts.
• Fulfill contractual obligations.
• Resolve disputes.
• Comply with legal requirements.
• Enforce agreements.

When no longer required, information is securely:

• Deleted;
• Anonymized; or
• Archived as required by law.

13. Security Measures

Signify maintains technical and organizational safeguards including:

• Encryption of data in transit.
• Encryption of data at rest.
• Role-based access controls.
• Secure infrastructure.
• Security monitoring systems.
• Audit logging.
• Vulnerability assessments.
• Backup and recovery systems.

Although we strive to protect personal information, no system can guarantee absolute security.

Users remain responsible for protecting account credentials and devices.

14. Your Privacy Rights

Depending on applicable laws, you may have the right to:

To exercise privacy rights, contact:

Email: info@signify.ink

15. Cookies and Analytics

We use cookies and similar technologies to:

• Remember preferences.
• Authenticate users.
• Improve product functionality.
• Measure usage patterns.
• Monitor performance.
• Diagnose technical issues.

Where required by law, consent will be obtained before placing non-essential cookies.

Users may manage cookie settings through their browser or device settings.

16. Children's Privacy

Signify is intended for business and professional use and is not directed toward children.

We do not knowingly collect personal information from individuals under 13 years of age, or a higher minimum age where required by local law.

If we become aware that such information has been collected, we will take reasonable steps to delete it.

17. Support Tickets and Communications

When users submit support requests, Signify may retain:

• Support communications.
• Attachments and screenshots.
• Resolution records.
• Ticket histories.
• Service interaction logs.

This information helps us provide support, maintain service quality, improve products, and maintain operational records.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• New products and features.
• Regulatory requirements.
• Operational changes.
• Security improvements.

Material changes may be communicated through:

• Website notices.
• In-app notifications.
• Email communications.

Continued use of Signify after the effective date of revised policies constitutes acceptance of the updated Privacy Policy.

19. Contact Us

For privacy questions, data requests, complaints, or inquiries:

Email: info@signify.ink

Contact Form: https://signify.ink/contact-us

Website: https://signify.ink